{
  "ok": true,
  "listing": {
    "id": "lst_01M4WG0DVXHG8B1D3VBWFZ0VMT",
    "slug": "certinia",
    "businessName": "Certinia",
    "legalName": "Certinia Inc.",
    "description": {
      "short": "Certinia delivers AI-powered Professional Services Automation, Financial Management, Customer Success, and autonomous service operations software built natively on Salesforce.",
      "full": "Certinia delivers AI-powered Professional Services Automation, Financial Management, Customer Success, and autonomous service operations software built natively on Salesforce."
    },
    "industry": "Success Plan",
    "website": "https://www.certinia.com/",
    "rootDomain": "certinia.com",
    "listingOrigin": "discovered",
    "entityType": "business",
    "entitySubtype": "commercial_organization",
    "entityClassification": {
      "type": "business",
      "subtype": "commercial_organization",
      "confidenceScore": 79,
      "classifiedAt": "2026-10-14T06:01:16.613Z",
      "government": null
    },
    "placementType": "country",
    "location": {
      "placementType": "country",
      "countryCode": "US",
      "countryName": "United States",
      "flag": "🇺🇸",
      "region": "TX",
      "city": "Austin",
      "mode": "online"
    },
    "primaryCategory": null,
    "claimStatus": "unclaimed",
    "verificationStatus": "unverified",
    "verified": false,
    "businessVerification": {
      "applicable": true,
      "status": "pending",
      "level": "none",
      "label": "Not Registry Verified",
      "badgeColor": "neutral",
      "countsAsVerified": false,
      "authority": null,
      "registryId": null,
      "matchScore": 0,
      "authorityCode": null,
      "lei": null,
      "jurisdiction": null,
      "registeredLegalName": null,
      "registryStatus": null,
      "registryUrl": null,
      "checkedAt": null,
      "verifiedAt": null,
      "nextCheckAt": null
    },
    "businessVerified": false,
    "commercialStatus": "free",
    "agentStatus": "active",
    "paidProfile": false,
    "freshnessStatus": "current",
    "media": {
      "logo": "https://www.certinia.com/",
      "explicitLogo": "https://www.certinia.com/",
      "favicon": null,
      "fallback": "https://www.certinia.com/favicon.ico"
    },
    "scores": {
      "dataConfidence": 100,
      "quality": 100,
      "verification": 0
    },
    "qualityScore": 100,
    "urls": {
      "directory": "https://directory.websdocs.com/business/certinia",
      "json": "https://directory.websdocs.com/business/certinia.json",
      "website": "https://www.certinia.com/",
      "gateway": null
    },
    "publishedAt": "2026-10-14T06:01:18.576Z",
    "updatedAt": "2026-10-14T06:01:38.523Z",
    "offers": [],
    "promotions": [],
    "faq": [],
    "publicCollectionsMeta": {
      "offers": {
        "total": 0,
        "returned": 0,
        "truncated": false
      },
      "promotions": {
        "total": 0,
        "returned": 0,
        "truncated": false
      },
      "faq": {
        "total": 0,
        "returned": 0,
        "truncated": false
      }
    },
    "organizationType": "organization",
    "language": {
      "primary": "en",
      "supported": [
        "en"
      ],
      "currencies": []
    },
    "categories": [
      {
        "slug": "software-it",
        "name": "Software & IT",
        "primary": true,
        "confidenceScore": 83
      }
    ],
    "services": [
      {
        "slug": "certinia-success-plans",
        "name": "Certinia Success Plans",
        "description": "Get proactive, expert support whenever you need it, with flexible add-on services designed to scale with your business.",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "consulting-and-advisory-solutions",
        "name": "Consulting and Advisory Solutions",
        "description": "",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "customer-support",
        "name": "Customer Support",
        "description": "",
        "serviceUrl": "https://www.certinia.com/customer-support/",
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "it-services-solutions",
        "name": "IT Services Solutions",
        "description": "",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "implementation-services",
        "name": "Implementation Services",
        "description": "",
        "serviceUrl": "https://www.certinia.com/partners/",
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "integration-services",
        "name": "Integration Services",
        "description": "",
        "serviceUrl": "https://www.certinia.com/integrations/",
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "professional-services-automation",
        "name": "Professional Services Automation",
        "description": "",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "software-industry-solutions",
        "name": "Software Industry Solutions",
        "description": "",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "tax-and-audit-industry-solutions",
        "name": "Tax and Audit Industry Solutions",
        "description": "",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      }
    ],
    "products": [],
    "agentCapabilities": [
      {
        "key": "booking",
        "name": "Online booking",
        "description": "Detected from public website navigation or discovery metadata.",
        "protocol": "http",
        "actionUrl": "https://www.certinia.com/request-a-demo/",
        "method": "GET",
        "authenticationRequired": false
      },
      {
        "key": "support",
        "name": "Online support",
        "description": "Detected from public website navigation or discovery metadata.",
        "protocol": "http",
        "actionUrl": "https://www.certinia.com/contact-us/",
        "method": "GET",
        "authenticationRequired": false
      }
    ],
    "contacts": [
      {
        "type": "phone",
        "label": "Public phone",
        "value": "3664-3670",
        "url": null,
        "platform": "phone",
        "primary": true,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Salesforce",
        "url": "https://en.wikipedia.org/wiki/Salesforce",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/FinancialForce.com",
        "url": "https://en.wikipedia.org/wiki/FinancialForce.com",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Professional_services_automation",
        "url": "https://en.wikipedia.org/wiki/Professional_services_automation",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Enterprise_resource_planning",
        "url": "https://en.wikipedia.org/wiki/Enterprise_resource_planning",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Customer_relationship_management",
        "url": "https://en.wikipedia.org/wiki/Customer_relationship_management",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Financial_management",
        "url": "https://en.wikipedia.org/wiki/Financial_management",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Customer_success",
        "url": "https://en.wikipedia.org/wiki/Customer_success",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Artificial_intelligence",
        "url": "https://en.wikipedia.org/wiki/Artificial_intelligence",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Predictive_analytics",
        "url": "https://en.wikipedia.org/wiki/Predictive_analytics",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Project_management",
        "url": "https://en.wikipedia.org/wiki/Project_management",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Resource_management",
        "url": "https://en.wikipedia.org/wiki/Resource_management",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Workflow",
        "url": "https://en.wikipedia.org/wiki/Workflow",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Tertiary_sector_of_the_economy",
        "url": "https://en.wikipedia.org/wiki/Tertiary_sector_of_the_economy",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Success",
        "url": "https://en.wikipedia.org/wiki/Success",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "en",
        "value": "https://en.wikipedia.org/wiki/Customer",
        "url": "https://en.wikipedia.org/wiki/Customer",
        "platform": "en",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "instagram",
        "value": "https://www.instagram.com/certiniainc/",
        "url": "https://www.instagram.com/certiniainc/",
        "platform": "instagram",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "linkedin",
        "value": "https://www.linkedin.com/company/certinia/",
        "url": "https://www.linkedin.com/company/certinia/",
        "platform": "linkedin",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "twitter",
        "value": "https://twitter.com/certinia",
        "url": "https://twitter.com/certinia",
        "platform": "twitter",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "youtube",
        "value": "https://www.youtube.com/@certinia",
        "url": "https://www.youtube.com/@certinia",
        "platform": "youtube",
        "primary": false,
        "verificationStatus": "public_source"
      }
    ],
    "serviceAreas": [
      {
        "type": "online",
        "countryCode": "US",
        "region": "TX",
        "city": "Austin",
        "postalCode": "78701",
        "radiusKm": null,
        "description": "Austin, TX, US",
        "primary": true
      }
    ],
    "sources": [
      {
        "type": "website",
        "url": "https://www.certinia.com/",
        "title": "Certinia | Cloud PSA & Financial Management Software Built on Salesforce",
        "primary": true,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/solutions/veda-ai/",
        "title": "Veda AI: System of Action for Professional Services",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/support-services/",
        "title": "Support & Services Overview | Certinia",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/solutions/veda-ai",
        "title": "Veda AI: System of Action for Professional Services",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/solutions/",
        "title": "Cloud Business Software Solutions | Certinia",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/support-services/success-plans/",
        "title": "Customer Success Plans | Certinia",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/industries/it-services/",
        "title": "Business Services Solutions for Salesforce | Certinia",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      },
      {
        "type": "website",
        "url": "https://www.certinia.com/solutions/professional-services-cloud/",
        "title": "Professional Services Cloud for Salesforce | Certinia",
        "primary": false,
        "lastObservedAt": "2026-10-14T06:01:02.980Z"
      }
    ],
    "timestamps": {
      "firstDiscoveredAt": "2026-10-14T06:01:02.980Z",
      "lastCrawledAt": "2026-10-14T06:01:18.576Z",
      "lastVerifiedAt": null,
      "publishedAt": "2026-10-14T06:01:18.576Z",
      "updatedAt": "2026-10-14T06:01:38.523Z"
    },
    "gatewayDiscovery": {
      "status": "unmapped",
      "activeAgent": false,
      "urls": {},
      "capabilities": {
        "ask": false,
        "checkout": false
      },
      "checkedAt": null
    },
    "quoteRequest": {
      "available": false,
      "endpoint": null
    }
  },
  "canonicalUrl": "https://directory.websdocs.com/business/certinia",
  "generatedAt": "2026-10-16T04:31:01.747Z"
}