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Forethought

Lower support costs and deliver better customer experiences with AI agents that resolve customer issues automatically.

San Francisco, California, United States

Official website

Machine-readable JSON profile

Categories

  • IT support (primary)
  • Software & IT

Services

Products

  • Forethought Enterprise AI Chatbot — Forethought’s enterprise AI chatbot is part of a multi-agent support automation system that uses agentic AI to streamline customer support operations—resolving routine tickets, surfacing insights, and automating workflows so CX ops teams can scale great support without extra headcount.
  • Forethought IT Support Chatbot — Forethought’s IT support chatbot helps Security & IT teams automate routine tech and security questions, enforce enterprise-grade security controls, and deliver instant, self-service assistance in channels like Slack—while keeping sensitive data protected with built-in compliance, encryption, and redaction.
  • Forethought In-App Chat Support — Forethought’s in-app chat support solution brings agentic AI directly into mobile applications, enabling real-time, contextual support for issues like login problems, payments, orders, and general questions. It offers native SDKs, AI-powered automation, and integrations with leading helpdesks to help mobile teams scale support without sacrificing performance or user experience.
  • Forethought for Product Teams — Forethought for Product Teams helps organizations turn real support data into better customer experiences by using agentic AI to automate journeys, surface insights, and personalize interactions across channels.

Public contacts

Declared AI capabilities

  • Online support — Detected from public website navigation or discovery metadata.

Directory status

Registry verification: Not Registry Verified

Directory score: 100

Public source evidence