{
  "ok": true,
  "listing": {
    "id": "lst_01M3WXGNTQXBNAS7EB3JEMJHQW",
    "slug": "simply-contact",
    "businessName": "Simply Contact",
    "legalName": "",
    "description": {
      "short": "Simply Contact is a European customer service company with extensive expertise. We provide smooth and seamless customer care in 30+ languages.",
      "full": "Simply Contact is a European customer service company with extensive expertise. We provide smooth and seamless customer care in 30+ languages."
    },
    "industry": "Winning Customer Support Company",
    "website": "https://simplycontact.com/",
    "rootDomain": "simplycontact.com",
    "listingOrigin": "discovered",
    "entityType": "business",
    "entitySubtype": "commercial_organization",
    "entityClassification": {
      "type": "business",
      "subtype": "commercial_organization",
      "confidenceScore": 79,
      "classifiedAt": "2026-10-01T23:41:39.101Z",
      "government": null
    },
    "placementType": "country",
    "location": {
      "placementType": "country",
      "countryCode": "GB",
      "countryName": "United Kingdom",
      "flag": "🇬🇧",
      "region": "",
      "city": "",
      "mode": "online"
    },
    "primaryCategory": null,
    "claimStatus": "unclaimed",
    "verificationStatus": "unverified",
    "verified": false,
    "businessVerification": {
      "applicable": true,
      "status": "pending",
      "level": "none",
      "label": "Not Registry Verified",
      "badgeColor": "neutral",
      "countsAsVerified": false,
      "authority": null,
      "registryId": null,
      "matchScore": 0,
      "authorityCode": null,
      "lei": null,
      "jurisdiction": null,
      "registeredLegalName": null,
      "registryStatus": null,
      "registryUrl": null,
      "checkedAt": null,
      "verifiedAt": null,
      "nextCheckAt": null
    },
    "businessVerified": false,
    "commercialStatus": "free",
    "agentStatus": "active",
    "paidProfile": false,
    "freshnessStatus": "current",
    "media": {
      "logo": "https://simplycontact.com/wp-content/themes/Simply/img/favicon/apple-touch-icon.png",
      "explicitLogo": "https://simplycontact.com/wp-content/themes/Simply/img/favicon/apple-touch-icon.png",
      "favicon": null,
      "fallback": "https://simplycontact.com/favicon.ico"
    },
    "scores": {
      "dataConfidence": 97,
      "quality": 95,
      "verification": 0
    },
    "qualityScore": 95,
    "urls": {
      "directory": "https://directory.websdocs.com/business/simply-contact",
      "json": "https://directory.websdocs.com/business/simply-contact.json",
      "website": "https://simplycontact.com/",
      "gateway": null
    },
    "publishedAt": "2026-10-01T23:41:40.242Z",
    "updatedAt": "2026-10-01T23:41:52.000Z",
    "organizationType": "organization",
    "language": {
      "primary": "en",
      "supported": [
        "en"
      ],
      "currencies": []
    },
    "categories": [
      {
        "slug": "travel-hospitality-travel-agencies",
        "name": "Travel agencies",
        "primary": true,
        "confidenceScore": 79
      },
      {
        "slug": "travel-hospitality",
        "name": "Travel & Hospitality",
        "primary": false,
        "confidenceScore": 79
      }
    ],
    "services": [
      {
        "slug": "ai-powered-customer-service",
        "name": "AI-powered customer service",
        "description": "AI customer service solutions — chatbot, voice AI, QA platform, real-time translation, and more. Automate routine queries and free your agents for complex tasks.",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "business-process-outsourcing-services",
        "name": "Business Process Outsourcing Services",
        "description": "Simply Contact provides a full-pack business process outsourcing services. Entrust us to take care of your crucial business functions or tasks and get excellent results.",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "customer-support-outsourcing",
        "name": "Customer support outsourcing",
        "description": "Simply Contact provides 24/7 outsourced customer support services to industry leaders and SMBs. Leverage AI-powered, cost-effective customer service and 12+ years of experience.",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "healthcare-customer-service-outsourcing",
        "name": "Healthcare Customer Service Outsourcing",
        "description": "Outsource healthcare customer service to agents working in accordance with HIPAA standards. Scalable patient support, 24/7 availability, and extensive compliance expertise. Get in touch with us.",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "outsourced-support-services-simply-contact",
        "name": "Outsourced Support Services | Simply Contact",
        "description": "We provide Outsourced Support Services ❯ Customer Care Services, Business Process Outsourcing, Back-office Support, Customer Acquisition, etc. Contact us to get services.",
        "serviceUrl": "https://simplycontact.com/services/",
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      },
      {
        "slug": "travel-bpo-and-call-center-services",
        "name": "Travel BPO & Call Center Services",
        "description": "Travel BPO & call center outsourcing for airlines, OTAs, and travel agencies. Disruption management, multilingual support, 24/7 voice.",
        "serviceUrl": null,
        "pricingUrl": null,
        "publicPriceText": null,
        "availabilityStatus": "available",
        "serviceArea": null
      }
    ],
    "products": [],
    "agentCapabilities": [
      {
        "key": "booking",
        "name": "Online booking",
        "description": "Detected from public website navigation or discovery metadata.",
        "protocol": "http",
        "actionUrl": "https://simplycontact.com/request-quote/",
        "method": "GET",
        "authenticationRequired": false
      },
      {
        "key": "support",
        "name": "Online support",
        "description": "Detected from public website navigation or discovery metadata.",
        "protocol": "http",
        "actionUrl": "https://simplycontact.com/cookie/",
        "method": "GET",
        "authenticationRequired": false
      }
    ],
    "contacts": [
      {
        "type": "social",
        "label": "clutch",
        "value": "https://clutch.co/profile/simply-contact",
        "url": "https://clutch.co/profile/simply-contact",
        "platform": "clutch",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "facebook",
        "value": "https://www.facebook.com/simplycontact.team",
        "url": "https://www.facebook.com/simplycontact.team",
        "platform": "facebook",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "g2",
        "value": "https://www.g2.com/products/simply-contact/reviews",
        "url": "https://www.g2.com/products/simply-contact/reviews",
        "platform": "g2",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "instagram",
        "value": "https://www.instagram.com/simply_contact/",
        "url": "https://www.instagram.com/simply_contact/",
        "platform": "instagram",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "linkedin",
        "value": "https://www.linkedin.com/company/simplycontact/",
        "url": "https://www.linkedin.com/company/simplycontact/",
        "platform": "linkedin",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "x",
        "value": "https://x.com/Simply_Contact",
        "url": "https://x.com/Simply_Contact",
        "platform": "x",
        "primary": false,
        "verificationStatus": "public_source"
      },
      {
        "type": "social",
        "label": "youtube",
        "value": "https://www.youtube.com/@SimplyContactBPO",
        "url": "https://www.youtube.com/@SimplyContactBPO",
        "platform": "youtube",
        "primary": false,
        "verificationStatus": "public_source"
      }
    ],
    "serviceAreas": [
      {
        "type": "online",
        "countryCode": "GB",
        "region": "",
        "city": "",
        "postalCode": "",
        "radiusKm": null,
        "description": "GB",
        "primary": true
      }
    ],
    "sources": [
      {
        "type": "website",
        "url": "https://simplycontact.com/",
        "title": "Simply Contact: Award-Winning Customer Support Company",
        "primary": true,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/industries/travel-customer-service/",
        "title": "Travel BPO & Call Center Services | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/whitepapers/bpo-services-in-cee/",
        "title": "BPO Services in Central and Eastern Europe: Myths, Facts, and Real Potential | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/services/outsourced-it-support/",
        "title": "Outsourced IT Support Services for Complex Businesses | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/services/customer-support/",
        "title": "Customer Support Outsourcing Services | 24/7, 30+ Languages | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/services/",
        "title": "Our Services | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/industries/healthcare-customer-service-outsourcing/",
        "title": "Healthcare Customer Service Outsourcing | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      },
      {
        "type": "website",
        "url": "https://simplycontact.com/services/ai-customer-service/",
        "title": "AI Customer Service: Automation Tools for Support Teams | Simply Contact",
        "primary": false,
        "lastObservedAt": "2026-10-01T23:41:18.666Z"
      }
    ],
    "timestamps": {
      "firstDiscoveredAt": "2026-10-01T23:41:18.666Z",
      "lastCrawledAt": "2026-10-01T23:41:40.242Z",
      "lastVerifiedAt": null,
      "publishedAt": "2026-10-01T23:41:40.242Z",
      "updatedAt": "2026-10-01T23:41:52.000Z"
    },
    "gatewayDiscovery": {
      "status": "unmapped",
      "activeAgent": false,
      "urls": {},
      "capabilities": {
        "ask": false,
        "checkout": false
      },
      "checkedAt": null
    },
    "quoteRequest": {
      "available": false,
      "endpoint": null
    }
  },
  "canonicalUrl": "https://directory.websdocs.com/business/simply-contact",
  "generatedAt": "2026-10-08T07:09:54.701Z"
}