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      "short": "Home Publications Videos Calculators Education Seminars Individual Retirement Planning Webinars Financial Wellness Daily Unit Values Hold Times May Be Longer Than Usual We apologize for longer-than-usual hold times when calling URS customer service. If you’re having trouble logging into the new URS Member Portal or accessing your new Member ID, these tips may help. URS Will No Longer Accept Old Paper Forms Our new Member Portal offers many online features, such as requesting withdrawals and rollovers.",
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